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Privacy Policy

This policy explains what information SUNFACRANE receives through sfcranes.com, why we use it and what choices are available to visitors and customers.

Last updated: July 26, 2026

1. Information We Receive

Information you provide. When you send an inquiry, request a quotation or contact us, we may receive your name, company, email address, phone number, country and project information such as crane capacity, span, lifting height, drawings and site photos.

Technical information. Our website and its service providers may record IP address, browser type, device type, referring page, pages visited and approximate location. This information helps us operate, secure and improve the website.

Cookies and similar tools. Cookies may be used for essential site functions, language selection, analytics and performance. Browser settings can be used to limit or delete cookies, although some site functions may then work differently.

2. How We Use Information

  • Reply to product, engineering, service and quotation requests.
  • Review project requirements and prepare technical or commercial proposals.
  • Provide requested documents, updates and after-sales communication.
  • Maintain website security, diagnose errors and improve site performance.
  • Meet legal, accounting and contractual obligations where applicable.

We do not sell personal information. We do not use project drawings or site information for unrelated advertising.

3. Sharing and Service Providers

We may share information with service providers that support website hosting, email, analytics, translation, security, file storage or customer communication. They receive only the information needed to perform their work. Information may also be disclosed when required by law, to protect safety or legal rights, or as part of a business reorganization.

4. International Processing

SUNFACRANE serves customers in different countries and operates from China. Information submitted through this website may therefore be accessed or processed outside the visitor’s country. We take reasonable steps to handle that information consistently with this policy and applicable requirements.

5. Retention and Security

Inquiry and project records are kept only as long as reasonably needed for communication, quotation history, service support, legal obligations and legitimate business records. We use administrative and technical safeguards intended to reduce unauthorized access, loss or misuse. No internet transmission or storage method can be guaranteed to be completely secure.

6. Your Choices

You may ask us to access, correct or delete personal information that you submitted, subject to records we must retain for legal or contractual reasons. You may also ask us to stop non-essential marketing messages. Send the request from the email address connected with the inquiry so that we can verify it appropriately.

7. Third-Party Links and Children

This website may link to third-party websites. Their privacy practices are controlled by their own policies. Our industrial products and services are intended for businesses and adult professionals; the site is not directed to children.

8. Changes and Contact

We may update this policy when our website, services or legal requirements change. The current version will remain available on this page.

For a privacy question or request, email info@sfcranes.com or use our contact page.